Document & Content Management
Managing content is like organizing a digital library—making sure everything is stored, searchable, and secure for the people who need it.
Definition
Document & Content Management focuses on organizing, storing, and retrieving unstructured data—such as documents, images, video, and email—in a way that supports compliance, collaboration, and business efficiency.
- Manages unstructured information like files and media
- Improves collaboration and ensures content is accessible
- Supports compliance, retention, and searchability
Core Components
- Document Repositories & File Systems
- Version Control & Collaboration Tools
- Access Permissions & Security
- Records Retention Policies
- Search, Metadata, & Content Tagging
Example in Practice
A legal department stores contracts in a centralized content management system. Staff can quickly locate the latest version of a document, ensure the right people have access, and track retention requirements for compliance audits.
Key Techniques & Tools
- SharePoint, Box, Dropbox, Confluence
- Google Drive & Workspace tools
- Enterprise Content Management (ECM) systems
- Optical Character Recognition (OCR)
Upcoming Events & Content
November 6, 2025: "Unstructured Doesn’t Mean Unmanaged: Mastering Content Chaos"
Who Should Attend: Records managers, legal teams, operations leads, business analysts
Vendor Partners in this Space
DAMA International (DAMA-I) is a not-for-profit, vendor independent association of technical and business professionals dedicated to advancing the concepts and practices for data resource management and enterprise information. DAMA-I is the parent organization of the DAMA-MN, and has chapters and members throughout the world.